The recent dramatic rise in online purchases (especially since COVID-19) promises bright business prospects for e-commerce companies. According to Statista, e-commerce’s share of total global retail
Partnering with a dedicated call center service company is a must-have for businesses that prioritize customer service and customer satisfaction. Several call center service providers
The COVID-19 pandemic has negatively impacted the way businesses used to operate. During the initial months of 2020, when World governments were analyzing the seriousness
Data, they say, is the new oil. Global research firm, Technavio, reports that the global data-entry outsourcing services market will grow by $351.84 million during
The Covid-19 pandemic has undoubtedly accelerated digitalization across industries and upped the ante on remote working, a concept not new to the business process outsourcing
The customer is king, and what better way to serve them than by deploying high-performing call centers to resolve customer queries promptly and effectively? It