HIPAA Certification: Upholding the Privacy and Security of Protected Health Information (PHI) at Flatworld Philippines

Flatworld Philippines is fully compliant with the Health Insurance Portability and Accountability Act of 1996 or HIPAA as it is also known as. The HIPAA is a healthcare reform law that was brought into effect by the Congress in the United States of America (USA), in 1996. It governs laws related to major healthcare services such as medical billing in the healthcare domain, administration and portability of health insurance, privacy of healthcare data, and more.

The HIPAA regulates the operations of all healthcare companies, providers of healthcare services, hospitals, healthcare centers, which have business operations in the USA. These companies have to adhere to and comply with the policies, standards and rules announced by the HIPAA and ensure complete privacy and confidentiality of all sensitive patient data in any format – physical or electronic. Violating the HIPAA guidelines may result in severe consequences in the form of penalties and fines. In some cases, the U.S. Department of Justice may have to intervene as well.

100% Compliance with HIPAA Regulations

Flatworld Philippines complies with the regulations mandated by the HIPAA. We take care of all the aspects of this compliance with respect to physical security, HIPAA training, data security, stringent background checks, healthcare compliance, diagnostic procedures, medical journals, coding process, confidentiality agreements and more.

Complying With The Health Insurance Portability and Accountability Act of 1996

Flatworld Philippines fully complies with ISO/IEC 27001:2013 Information Security Management Systems for providing IT and ITES services, which include software development services, business outsourcing services, technology solutions, business consulting services, call center services, healthcare services, mortgage services, etc. We are committed to providing innovative solutions to all our clients across the world.

Some Features of Our ISO/IEC 27001:2013 Compliance

We emphasize on physical security and confidentiality of healthcare data. This makes Flatworld Philippines one of the most dependable providers of healthcare outsourcing services.

Our data security officer manages and safeguards the sensitive patient data and health policy information, ensuring that they are not compromised. Both the physical and digital copies are maintained in a secure manner. The computers and servers which store all the sensitive health data are guarded with robust firewalls to prevent information leakage.

With no access to emails and external storage devices, we eliminate the possibility of any kind of data theft by personnel who manage the data. In addition, we also provide regular HIPAA-related training to our experienced professionals. All our employees who provide healthcare outsourced services undergo confidentiality training as mandated by the HIPAA. Besides, they also sign a confidentiality agreement before commencing work.

We conduct regular HIPAA compliance audits to make sure our programs and services are in complete compliance, and take corrective actions for violations (if any).