10 +
Years of Experience
2
Delivery Centers in the Philippines
450 +
Global Customers
1500 +
Strong Workforce
Your Global Partner in Business Growth

Outsourcing to the Philippines: Your Global Partner in Business Growth

Legacy systems can impede enterprise transformation. Leverage our advanced technology and expertise to ensure a seamless transition from legacy to future-proofed transformation. Our state-of-the-art services include cloud-based platforms, AI analytics, and automated customer solutions and our goal is always to ensure business success for you. Our Philippines-based experts work meticulously to align your digital strategy with your business objectives.

As an offshore service provider our ability to integrate emerging tech trends, combined with the strategic location of our delivery centers in the Philippines, sets us apart as your ideal partner for enterprise-grade support solutions. This unique blend ensures your business gets the best of both worlds

Begin your transformation journey with us today.

Experience Excellence with Outsourcing Services from the Philippines

Discover the power of custom solutions tailored to your unique business needs with our revolutionary outsourcing services from the Philippines. As a trusted partner in Business Process Outsourcing and Business Process Automation, we leverage our expertise in data and analytics to deliver smart growth oriented personalized solutions. Through our comprehensive suite of services, we provide the tools you need to enhance efficiency, improve customer engagement, and, increase profitability.

Make the smart move—choose us for your outsourcing needs and take your business to the next level.

Experience Excellence with Outsourcing Services from the Philippines

Call
Center

Call Center Services

Experience seamless AI driven, automation centric and omnichannel customer support service solutions that prioritize your clients. Our agents use tools such as Zendesk for multi-channel support, Freshdesk for streamlined customer conversations, and Salesforce Service Cloud for personalized customer service and support.

Call Center Services

IT
Services

IT Services

Our IT solutions, designed with advanced technologies like Xamarin, Flutter, and React Native, optimize processes and minimize downtime, giving you a competitive edge, with superior mobile apps for a smooth user experience. Leveraging Workday, we enhance enterprise operations efficiency and compliance. We also use Microsoft Azure for scalable, secure cloud services.

IT Services

Data
Services

Data Services

Our Data Entry Services provide a practical, cost-effective solution for your data management. Utilizing software like Apache Hadoop and Apache Spark for large-scale data processing, Microsoft Excel for data analysis, and UiPath for task automation, we offer customizable services to suit your needs.

Data Services

Virtual
Assistant

Virtual Assistant Services

Elevate your business performance with our Virtual Assistant solutions! By deploying innovative tools like Zoho CRM and Salesforce Real Estate, we handle customer relations and real estate transactions proficiently. HubSpot aids us in effective inbound marketing, boosting customer engagement.

Virtual Assistant Services

Call Center Services Experience seamless AI driven, automation centric and omnichannel customer support service solutions that prioritize your clients. Our agents use tools such as Zendesk for multi-channel support, Freshdesk for streamlined customer conversations, and Salesforce Service Cloud for personalized customer service and support.

IT Services Our IT solutions, designed with advanced technologies like Xamarin, Flutter, and React Native, optimize processes and minimize downtime, giving you a competitive edge, with superior mobile apps for a smooth user experience. Leveraging Workday, we enhance enterprise operations efficiency and compliance. We also use Microsoft Azure for scalable, secure cloud services.

Data Services Our Data Entry Services provide a practical, cost-effective solution for your data management. Utilizing software like Apache Hadoop and Apache Spark for large-scale data processing, Microsoft Excel for data analysis, and UiPath for task automation, we offer customizable services to suit your needs.

Virtual Assistant Services Elevate your business performance with our Virtual Assistant solutions! By deploying innovative tools like Zoho CRM and Salesforce Real Estate, we handle customer relations and real estate transactions proficiently. HubSpot aids us in effective inbound marketing, boosting customer engagement.

What Makes Us Your Ideal Outsourcing Partner?

Built on the foundation of consistent excellence and commitment to your success, we embrace adaptability and innovation. But what makes partnering with us a great decision for your business growth? Here are some unique factors that set us apart:

Commitment to Quality

Our internationally recognized credential ISO 9001:2015 for Quality Management Systems demonstrates our consistent ability to meet customer and regulatory requirements.

Commitment to Quality

Robust Data Security & Compliance

We have stringent data security certifications including ISO 27001:2013 and GDPR to safeguard your sensitive information. We adhere to region-specific compliance as well.

Robust Data Security & Compliance

State-of-the-art Infrastructure

Our advanced infrastructure is designed to support large-scale operations, ensuring seamless service delivery.

State-of-the-art Infrastructure

Highly Skilled Workforce

Combining local talent, trained and perfected to provide custom offshore support, with industry-specific expertise, we offer tailored support to our global clients.

Highly Skilled Workforce

Breaking Boundaries with Time-Zone Adaptibility

Our strategic geographic location allows us to operate 24/7, ensuring round-the-clock service and support to businesses across the globe.

Breaking Boundaries with Time-Zone Adaptibility

Innovation at Heart

We constantly innovate our processes to stay on top of industry changes and trends. Our dynamic methodologies ensure that we deliver efficient, effective, and innovative outsourcing solutions.

Innovation at Heart

Testimonial

Case Studies

Tech Support Services for the Med-tech Industry to Speed Up Ticket Resolution

Tech Support Services for the Med-tech Industry to Speed Up Ticket Resolution

Our advanced remote assistance enabled our clients to resolve tickets within two hours and reduced call and email handling time to a mere 30 minutes.

Understand how Flatworld Philippines Transformed Businesses

How Flatworld Philippines Helped a Top IT Services Company Optimize its Technical Support! / Tech Support Optimized – Transformed an IT Services Company

Flatworld Philippines Empowers Online Travel Agency to Identify Fraud Transactions and Save over $500K in Just Five Weeks / Saved $500K in Fraud Transactions – Powerful Security Protocols

Flatworld Philippines Streamlines Data Entry with 99% Accuracy for a Leading American eCommerce Firm / 99% Data Accuracy Achieved for eCommerce Firm

Flatworld Philippines Streamlines Tech Support and Enhances User Experience for a Top Veterinary Software Firm / Enhanced User Experience for Veterinary Software Firm.

Flatworld Philippines Drives Higher Customer Engagement and Increases Sales Revenue for a US-based Travel Agency / Improved Customer Engagement & Increased Sales Revenue.

Healthcare Provider Reduces Overdue Accounts Receivable by 4X with Flatworld Philippines / Reduced Overdue Accounts Receivable by 4X.

Globally Connected, Locally Perfected

From the heart of the Philippines, we extend our dedicated call center services to the corners of the globe. Here's a look at the diverse locations we serve

Talk to Our Experts