Your Partner Of Choice For All Your Outsourcing Needs.
For years, Flatworld Philippines has gained the trust of our customers worldwide. Our innovative processes and customized offshore services help businesses achieve competitive advantage.
See how our team can transform your business
Customized Solutions For Your Business
Every customer has a unique need. That is why we value every interaction. Our mandate is to turn every customer engagement to exceptional customer experience. We partner with you to create custom solutions for your business. You know your business. We understand data and analytics. This combination provides valuable insights that will take your business to the next level.
Smart Solutions. Personalized.
- Trained and Experienced Team
- Real-Time Reporting
- 100% Call Recording
- Multilingual Call Center Team
Secure Document and Data Management
Improve Efficiency and Accuracy Through Automation
Quality Guarantee & Fast Turnaround Time
Cutting Edge Tools and Technology
- Agile, smart and scalable
- Proven methodologies and structured IT processes
- Predictable schedule and cost
- Customized solutions to meet complex requirements
Secure Document and Data Management
Improve Efficiency and Accuracy Through Automation
Operational Transparency
Cutting Edge Tools and Technology
Experience the Flatworld Difference.
- 24/7 Call Center Services
- Competitve Pricing
- Data Driven Solutions
- Trained & Experienced Team
- State-of-the-art Infrastructure
How We Work
We follow a streamlined outsourcing process to ensure smooth transition and completion of your project.
01
Establish Contact
Customer fills up the inquiry form and receives a call or email from the sales team
02
Requirement Analysis
Requirement analysis, ballpark estimate, approval, execute pilot project
03
Pricing & Contracting
Confirm pricing, proposal where required, contracting & SLA sign-off
04
Project Initiation
Resource deployment & training, project kick-off meeting
05
Project Steady State
Project execution & management, on-going reporting & feedback
Redefining Customer Engagement to Thrive in These Challenging Times
See what makes Flatworld Philippines a Great Place to Work?
You Don’t Have to Take Our Word for It.
“We are super grateful for your service to us and to your craft. I am sure it is hard to find good talent in these days but you always seem to find a way and the people you have provided as of now have been excellent. Kudos to you.”
“Their service is very attractive and necessary for its low costs.”
“They have so far surpassed our expectations. They made things easy, I felt very accommodated.”
“They have gone above and beyond to make our customers happy.”
“I feel like nothing is going to be a problem or going be too much trouble because of the managers and the help that everyone has given.”
See How The World Sees Flatworld.
Read Our Stories
What's New at Flatworld Philippines
Accelerate Healthcare Payments by Outsourcing AR
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Unlocking the Benefits: Outsource Call Center Services to the Philippines
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10 Ways to Enhance Your Healthcare Practice’s Operations with Flatworld Philippines Healthcare BPO Services
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Continue ReadingLet’s go farther, TOGETHER.
Are you facing any business challenge?
Let us help you grow your business. Here at Flatworld Philippines, we create customer experience through innovative strategies that engage customers and adapt to their changing needs.
We partner with you to create custom solutions
to take
your business to the next level.
Get a FREE QUOTE
Simply fill up the following with your requirements and we will contact you within 24 hours.