Flatworld Philippines Call Center Black

Your Partner Of Choice For All Your Outsourcing Needs.

For years, Flatworld Philippines has gained the trust of our customers worldwide. Our innovative processes and customized offshore services help businesses achieve competitive advantage.

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Years of Experience
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Delivery Centers in the Philippines
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Global Customers
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Strong workforce

See how our team can transform your business

Customized Solutions For Your Business

Every customer has a unique need. That is why we value every interaction. Our mandate is to turn every customer engagement to exceptional customer experience. We partner with you to create custom solutions for your business. You know your business. We understand data and analytics. This combination provides valuable insights that will take your business to the next level.

Smart Solutions. Personalized.

Flatworld Philippines Call Center Service
At Flatworld Philippines, we provide world-class call center services that are data-driven and personalized to enhance your customer experience and loyalty. Our skilled and highly competent call center team provides 24×7 exceptional customer service across channels.

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Explore our services

Flatworld Philippines Call Center Service
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Flatworld Philippines Data Entry Services
Our data entry services are reliable and high-quality, which will help you make better decisions, be more efficient and save money. We’re accurate and prompt with data entry across multiple formats.

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Explore our services and industries

Secure Document and Data Management

Improve Efficiency and Accuracy Through Automation

Quality Guarantee & Fast Turnaround Time

Cutting Edge Tools and Technology

Flatworld Philippines IT & Software Development Services
We offer software development services that are intelligent, agile, and scalable. We specialize in helping companies develop superior desktop, web, and mobile apps that are tailored to their unique needs.

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Explore our services

Flatworld Philippines Virtual Assistant Services App
Our data entry services are reliable and high-quality, which will help you make better decisions, be more efficient and save money. We’re accurate and prompt with data entry across multiple formats.

Read more.

Explore our services

Secure Document and Data Management

Improve Efficiency and Accuracy Through Automation

Operational Transparency

Cutting Edge Tools and Technology

Better. Smarter. Faster.
Experience the Flatworld Difference.
  • 24/7 Call Center Services
  • Competitve Pricing
  • Data Driven Solutions
  • Trained & Experienced Team
  • State-of-the-art Infrastructure

How We Work

We follow a streamlined outsourcing process to ensure smooth transition and completion of your project.

01

Establish Contact

Customer fills up the inquiry form and receives a call or email from the sales team

02

Requirement Analysis

Requirement analysis, ballpark estimate, approval, execute pilot project

03

Pricing & Contracting

Confirm pricing, proposal where required, contracting & SLA sign-off

04

Project Initiation

Resource deployment & training, project kick-off meeting

05

Project Steady State

Project execution & management, on-going reporting & feedback

Redefining Customer Engagement to Thrive in These Challenging Times

See what makes Flatworld Philippines a Great Place to Work?

You Don’t Have to Take Our Word for It.

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Screen Shot for our word for it

“Flatworld Philippines has been efficient for the most part since they took over the project. Their team has been hitting the weekly customer transfer numbers per agent we discussed and has been easy to communicate with. We are pleased with the overall working relationship, especially considering the geography and time difference”

US-based Travel Agency
Founder and CEO

“Flatworld technicians are professional and have caught on quickly to even our more complex end-user troubleshooting fixes. The team has been exceptional in following up and ensuring that our customers are satisfied, often going above and beyond to deliver success."

IT Services Company
Director - Managed Services

“They have so far surpassed our expectations. They made things easy, I felt very accommodated.”

Cosmetic Service Industry
Director

“Thank You Flatworld! It was so great to have you and your team support during our massive POP launch. I look forward to partnering in the future. Please extend my gratitude to your team.”

US eCommerce Firm
Sr. Manager eCommerce FirmUSA

“I feel like nothing is going to be a problem or going be too much trouble because of the managers and the help that everyone has given.”

Cosmetic Service Industry
Director
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“We are super grateful for your service to us and to your craft. I am sure it is hard to find good talent in these days but you always seem to find a way and the people you have provided as of now have been excellent. Kudos to you.”

A Clinic in California
General Manager
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“Their service is very attractive and necessary for its low costs.”

Manufacturing Company
Director of IT
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“They have so far surpassed our expectations. They made things easy, I felt very accommodated.”

Cosmetic Service Industry
Director
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“They have gone above and beyond to make our customers happy.”

Technology Service
IT Manager
Screen Shot for our word for it

“I feel like nothing is going to be a problem or going be too much trouble because of the managers and the help that everyone has given.”

Cosmetic Service Industry
Director

See How The World Sees Flatworld.

Read Our Stories

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Let’s go farther,
TOGETHER.

Are you facing any business challenge?
Let us help you grow your business. Here at Flatworld Philippines, we create customer experience through innovative strategies that engage customers and adapt to their changing needs.

We partner with you to create custom solutions to take
your business to the next level.

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