Flatworld Solutions offers customized call-answering services tailored to your business's needs. Our trained virtual receptionists handle tasks like message-taking, call-forwarding, appointment scheduling, and providing information per based on your instructions. We ensure alignment with your brand and business goals, allowing you to enhance your reputation, deliver exceptional customer service, and maintain 24/7 operations. Rest assured, your business is in capable hands, even after your business hours.

Our Milestones

100,000+

Calls Managed Annually

99%

Client Satisfaction Rate

24/7

Operational Capability

Our After-Hours Call Answering Services

Enhance business communication with our comprehensive after-hours call answering services. Explore our tailored solutions designed to ensure seamless customer interaction and support, no matter the time of day.

Business Phone Answering Services

Business Phone Answering Services

We provide 24/7 call handling, message taking, and routing to ensure continuous customer engagement and support.


Real Estate Call Answering Services

Real Estate Call Answering Services

We manage property inquiries, schedule showings, and capture leads for real estate professionals outside business hours.


Small Business Phone Answering Services

Small Business Phone Answering Services

We deliver comprehensive call management tailored to business-specific needs, including message taking, call forwarding, and customer support.

Software We Leverage

Zen Desk
Ring Central
Five9
Grasshopper
Answer Connect
Ruby Receptionists

Disclaimer: We use licensed versions of these products to enhance our solutions. We are not affiliated with, endorsed, or partnered with the software vendors. All trademarks and product names are the property of their respective owners.

Why We're Your Ideal Solution

99%

Customer Satisfaction Rate

Experience our exceptional service quality that keeps your customers happy and loyal.

24/7

Availability

Ensure your business is always open, capturing every opportunity without missing a beat.

65%

Reduction in Missed Calls

Maximize customer engagement and retention with our reliable call handling.

80%

First-Call Resolution Rate

Enhance customer satisfaction with efficient and effective issue resolution on the first contact.

50%

Faster Decision-Making

CRM Integration streamlines operations with real-time data synchronization and customer insights.

99%

Compliance with GDPR and HIPAA

Rest assured with our secure and compliant call handling, protecting customer data.

100%

Tailored Solutions for Any Industry

Benefit from customized services that align with your specific business needs and goals.

Never miss a customer call again! Discover how our expert after-hours answering service can uplift your business.

FAQs

Enterprises can enhance customer engagement, reduce missed calls, and ensure 24/7 support to have a great business.

While businesses in healthcare, legal, real estate, and e-commerce benefit the most, any customer-facing operation can benefit from after-hours call answering services.

Talk to Our Experts

Use your business email for priority, faster, and tailored response!