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24/7 CCTV Monitoring Services for Proactive Security Management

Are bandwidth limitations, latency issues, and storage constraints preventing you from identifying risks to your premises? Then, it is time for you to leverage our professional CCTV monitoring services in the Philippines managed by skilled, experienced, and reactive personnel.

We provide large bandwidth surveillance systems that monitor high-resolution videos without impacting the network infrastructure. Our load-balancing techniques distribute video data across servers to prevent latency. High Efficiency Video Coding (HEVC) is an important step in every project we undertake to reduce the size of video footage files without compromising quality.

All our clients get custom dashboards to visualize their CCTV feeds collectively. This system is coupled with real-time notifications and alarms to prevent security failures and address deviant movements immediately. As a part of our Lean process optimization, every project follows the Define, Measure, Analyze, Improve, and Control (DMAIC) lifecycle for continuous improvements. Secure your business and deter crime at a fraction of the cost of on-site surveillance with our remote CCTV monitoring support.

CCTV MONITORING

CCTV Monitoring Services We Offer

Camera Monitoring Services

Camera Monitoring Services

We monitor the footage from CCTV cameras and use AI analytics to ensure continuous surveillance of your premises. This enables real-time risk interception through validated improvement loops grounded in behavioral pattern analytics.

Remote CCTV Monitoring Services

Remote CCTV Monitoring Services

Monitor your premises from anywhere and at any time with our cloud-based surveillance platforms. This eliminates the non-value-adding (NVA) on-site personnel tasks and ensures incident readiness while significantly reducing operational costs.

24/7 CCTV and Video Monitoring Services

24/7 CCTV and Video Monitoring Services

Install round-the-clock surveillance systems with our advanced monitoring software for continuous observation and swift responses to incidents and threats.

Real-time CCTV Monitoring

Real-time CCTV Monitoring

We use instant alert systems and advanced video analytics to immediately detect and respond to unusual activities. Our team watches live feeds to increase monitoring efficiency and enhance overall security.

Night Vision CCTV Monitoring

Night Vision CCTV Monitoring

Stop letting darkness undermine your security systems with our night vision CCTV monitoring support. We use AI-powered analytics to monitor footage from advanced infrared cameras to safeguard your premises even when the visibility is low.

Mobile Video Monitoring

Mobile Video Monitoring

Stay connected with your security systems even when you are on the go with our mobile video monitoring solutions. We use cloud-based storage and mobile apps to provide instant access to recorded footage or live feeds on mobile devices.

Incident Reporting

Incident Reporting

We use detailed analytics and comprehensive surveillance software to provide timely and accurate updates. Our incident‑response protocols undergo periodic DMAIC reviews, creating validated improvement loops for faster threat resolution.

Our CCTV Monitoring Process

Video monitoring needs differ for every client, which is why we follow a structured, multi-step approach to understand and address specific requirements. We strictly adhere to CCTV best practices and implement changes based on your feedback and business-critical priorities.


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Evaluate CCTV Monitoring Needs

We analyze the scope of surveillance, critical assets, and area coverage for VoC (Voice of Customer)-to-CTQ (Critical to Quality) mapping. This aligns our surveillance design with your business priorities.

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Process Design and Set Up

We set up custom surveillance systems using NVR/DVR systems and cloud solutions for optimal coverage.

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System Integration with Client’s Network

Secure live video feed transmission through VPN tunneling & firewall configuration by integrating with the client's network.

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Predefined and Undefined Incident Detection

24/7 monitoring using advanced AI algorithms and video analytics to identify and document undefined and predefined incidents.

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Incident Reporting and Response

We send out immediate incident responses through timestamped video evidence and real-time alerts. Driven by Lean Six Sigma methodologies we follow standardized escalation protocols to reduce variance in response.

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System Upgrades and Maintenance

We provide regular system performance audits and firmware updates to ensure the monitoring systems are running securely and within CTQ thresholds.

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Sectors We Cater To

E-commerce Icon

eCommerce

Support your online store with 24/7 customer care and order processing.

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Healthcare & RCM

HIPAA-compliant billing, patient support, and records management.

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Logistics & Trucking

Dispatch, back-office tracking, and 24/7 helplines.

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Real Estate & Mortgage

VA support for listing management and lead follow-up.

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Insurance Agencies

Claims assistance, policyholder support, and data processing.

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Fintech & Banking

Secure data entry, KYC, loan processing, and omnichannel support.

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Legal & Professional Services

Appointment setting, transcription, and admin VA services.

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Telecom & Utilities

Customer retention, first-line support, and helpdesk outsourcing.

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SaaS & Tech Support

Tier 1 tech support, live chat, and account onboarding.

OUR REAL TIME VIDEO MONITORING SOLUTIONS

Why Should You Choose Our CCTV Monitoring Company?

Our real-time video monitoring solutions are designed to fortify your security framework. Embedded within standardized workflows, we deliver consistent encoding across all surveillance assets. Here is what sets us apart:

Cybersecurity-enhanced Monitoring

Cybersecurity-enhanced Monitoring

Our resources encrypt video feeds, implement multi-factor authentication, and regularly check for vulnerabilities to ensure the confidentiality and integrity of your surveillance data.

Access Control and Facial Recognition

Access Control and Facial Recognition

We identify and track individuals by implementing advanced biometric features and access control systems to ensure that only authorized personnel access sensitive data.

Edge Computing to Process Data

Edge Computing to Process Data

Get scalable cloud storage facilities with our services, which include automated backups for video data archiving and compliance with data retention policies.

Auto-notifications for Offline Components

Auto-notifications for Offline Components

Using the Poka Yoke mechanism, our automated systems check and instantly alert admins when a camera or device goes offline. This prevents unnoticed surveillance gaps and maintains operational uptime.

Easy Cloud Storage Options

Easy Cloud Storage Options

Get scalable cloud storage facilities with our services, which include automated backups for video data archiving and compliance with data retention policies.

Threat Prediction and Analysis

Threat Prediction and Analysis

Our systems use machine learning algorithms to anticipate security breaches, enabling you to implement preemptive measures to reduce the risk of incidents.

Behavioral Pattern Recognition

Behavioral Pattern Recognition

We use behavioral analysis tools to identify unusual patterns and activities, such as erratic movements and loitering, enhancing situational awareness with early warnings.

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Testimonials
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Testimonials

Avatar IT Services Company

Flatworld technicians are professional and have caught on quickly to even our more complex end-user troubleshooting fixes. The team has been exceptional in following up and ensuring that our customers are satisfied, often going above and beyond to deliver success.

Avatar US eCommerce Firm

Thank You Flatworld! It was so great to have you and your team support during our massive POP launch. I look forward to partnering in the future. Please extend my gratitude to your team.

Avatar Cosmetic Service Industry

They have so far surpassed our expectations. They made things easy, I felt very accommodated.

Avatar US-based Travel Agency

Flatworld Philippines has been efficient for the most part since they took over the project. Their team has been hitting the weekly customer transfer numbers per agent we discussed and has been easy to communicate with. We are pleased with the overall working relationship, especially considering the geography and time difference.

Avatar Manufacturing Company

Their service is very attractive and necessary for its low costs.

Icon FAQs

Frequently Asked Questions

Some of the top benefits of CCTV monitoring are crime prevention, enhanced security, quick response to incidents, and safeguarding assets and employees at a minimal cost.

Delegating this process to a professional assures expert surveillance and round-the-clock monitoring without huge investments in advanced technologies and in-house resources.

Outsourcing service providers follow stringent data security and client confidentiality protocols. This ensures your data remains safe without the threat of breaches.

Yes, businesses retain complete and 24/7 access to their CCTV footage after outsourcing. External service providers use secure online portals and ensure transparency.

Businesses should choose a partner who offers tailored solutions, uses advanced technologies, and has industry expertise. Compliance with global safety standards and strong client testimonials are also significant factors to consider.
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