Accelerate Healthcare Payments by Outsourcing AR

According to Salesforce’s latest State of the Connected Customer report, only 13% of respondents find it effortless to resolve cases. In the healthcare sector, fast

Outsource Call Center Services to the Philippines

Unlocking the Benefits: Outsource Call Center Serv...

The global BPO industry’s has been witnessing remarking growth, with an estimated value of US$292.3 billion in 2022 and the market is expected to surpass

Flatworld Philippines Healthcare BPO Services

10 Ways to Enhance Your Healthcare Practice’...

According to Salesforce’s latest State of the Connected Customer report, only 13% of respondents find it effortless to resolve cases. In the healthcare sector, fast

Flatworld Philippine Why Flatworld is a Great Place to Work – Employee Speak

Why Flatworld is a Great Place to Work – Employe...

Everyone dreams of working at a company where they will learn new skills and advance in their career. When Great Place to Work surveyed Flatworld

Flatworld Philippines Top 3 Trends Call Centers Must Adopt to Stay Ahead of the Change Curveball

Top 3 Trends Call Centers Must Adopt to Stay Ahead...

Technology catalyzes change in the call center industry. It can be leveraged not only for customer support, but also to increase revenue. Omnichannel communication, cloud

Flatworld Philippines Future Call Center

Top 4 Trends Changing the Future of Call Centers

According to recent reports, 91% of customers experienced poor customer service in 2021. Consumers want fast service, and call centers should leverage technology to meet