Tech disruption is changing the way we work and live. New-age technologies that dramatically alter how organizations gather data, interact with customers, and offer products
Experience is everything for customers, but few companies have customer experience as a digital priority. Personalization becomes easier with data mining and getting the most
A good customer experience is a key driver for customer satisfaction. Effortless, undisrupted communication is the backbone of any modern call center business today. Providing
The COVID-19 pandemic has negatively impacted the way businesses used to operate. During the initial months of 2020, when World governments were analyzing the seriousness