People are key to the success of any project. At Flatworld, we understand that recruiting, training, and deploying resources with the right skill sets will ensure success of the project and your business. That is why recruiting the right associates is at the heart of Flatworld Philippines’ approach. We find the right people for you, we continue to do what we do best.
Using passive candidate research, skills testing, and a rigorous process of screening our candidates, we make sure that we find employees that fit your organization’s unique profile. Even better, we involve you in the process so you can be assured of the quality of associates working on your project.
Our extensive experience working with diverse customers has armed us with the ability to anticipate what you need. Whether your field is in technology, healthcare, real estate, or even the food industry, we can cater to your needs and match you with the right staff.
As we work towards attracting and retaining the industry’s best talent, the core of our search is in identifying the right attitude and soft skills in our candidates. We require our employees to have a customer-centric approach because we want them to serve each client and customer to the best of their ability, as all of us in Flatworld aim to do.
Over and above the potential for top-notch customer-centric attitude, we also look for loyalty and the potential for each candidate to stay long with Flatworld and with our clients. We are confident in our existing systems, programs, and initiatives that foster employee retention, but we also want to ensure that each of our employees stay loyal to our company and to the clients they are assigned to. Which is why they are filtered with an eagle eye―just for our clients, just for you.
Be involved in the hiring process so you know the quality of associates deployed in your projects. We go above and beyond to make this system completely transparent with you.
The perfect candidate is out there. We just need to make sure we connect with them, have them go through our process, and hire them if they fit your job description.
While many skills can be learned on the job, some of the basic skills are necessary across industries. We test for skills such as grammar, reading, listening, and quantitative skills to ensure that Flatworld staff will not just survive, but thrive in their jobs.
In order to check the veracity of the information our candidates provide, we verify candidate track records and check their references. Aside from that, we also arrange a comprehensive medical exam and drug screening. For non-Filipino employees, we require Interpol clearance, to ensure that their legal background is scot-free.
We want our clients to have the best talent, talent who are free of legal troubles and any other undesirables. This is why we only present candidates who have passed these background checks.
Our Recruitment team works hand in hand with our Transition Manager to evaluate the skills and to ensure that our candidates are a good fit, not only for the position but to the culture of the company as well. After the candidates successfully complete all steps of our recruitment process, we make them an offer for employment.
Flatworld Philippines is making sure that we do outsourcing right. We are an agile company dedicated to providing excellent outsourced services backed by solid infrastructure management, redundancies for seamless internet connectivity, and breach-proof network security. Our people will give you the services you need, supported with fail-proof infrastructure.